Support Center

(Please have your Proof of Purchase when calling Buffalo Technical Support)
Technical Support and firmware upgrades for Buffalo products are restricted to the country/region of purchase.
To determine your support details and contact information, please refer to the information below:


Office Address 9/38 Brookhollow Ave Baulkham Hills, NSW 2153 Australia
Mailing Address PO Box 6873 Baulkham Hills, NSW 2153 Australia
Support Line 1-300-761-310
Support Web Form

Please add following information when you send your inquiries in the e-mail.

  • * Your First/Last Name
  • * Product Name (Product name starts from “TS-**”, “LS-**”, “HD-**” or “W**-” etc.)
  • * Serial Number (14-digits numbers on the products)
  • * Firmware version (if your products are NAS or Wireless)
  • * OS Version